Hear it from Our Customers

• Back-in-Action will continue to be the best place for physical therapy. I'll recommend it to anyone who has a problem. Once again, thank you all!    (C.R.)
• Therapists at Back-in-Action are very knowledgeable and easy to work with. They have made my transition back to work an easy one. I would definitely recommend them to anyone needing physical therapy.    (L.S.)
• Seamus and the rest of the staff did an excellent job on my rehabilitation; they got me on the road to a full recovery.    (A.W.)
• I felt like they were part of my family... Not only were they professional but I made friends as well.    (D. V.)
• The compassion and understanding that we are "not at our best" when we arrive for therapy and their ability to LISTEN to my physical problems.    (N.S.)
• Prompt, on-time treatments, treated very well, and felt at home.    (T.V.)
• Had a great first time with seeing a therapist... would definitely recommend B.I.A. to friends and family!!    (J.M.)
• Your staff in Kewaskum is wonderful. Lori, Jessie, and Eric are the Best... Love their positive attitudes!    (M.B.)
• The staff is so warm and welcoming... Eric was so calm, kind, and helpful!!    (H.L.)
• John and Trisha are knowledgeable, friendly, well-trained, & develop personal programs for clients... I'm amazed and happy with my recovery, I can now resume usual activities (without limping).    (G.F.)
• John and Dan are excellent P.T.s. They were very gentle and they helped me so much. Trisha is excellent and made therapy fun. I truly looked forward to my sessions with them.    (C.H.)
• Everyone at B.I.A. treated me with respect and concern. John always listened to my concerns and continually tried new things to improve my mobility and pain... I don't believe that I could have found a better therapy experience and will recommend B.I.A. to others!    (B.F.)
• Therapists and assistants were very helpful and very passionate in their jobs. I recommend them to all who need therapy.    (G.L.)
• Staff was excellent, equipment was great, the ideas for specific exercises for my condition, and the knowledge the team had to work through my condition... Couldn't have gotten back to work on time without this great team at B.I.A.    (R.S.)
• Everyone is so friendly and a joy to be around, they care about you as an individual!    (T.D.)
• Jennifer Lucas met me with a big smile and made me feel very welcomed. She was great!!    (A.S.)
• I loved how they knew my name and everyone was so friendly!!!    (C.G.)
• Honesty, cheerfulness, concerned, professionalism, willing to adjust scheduled appointments... The best in Wisconsin!! The assistants were always making me attentive to detail of my different programs.    (S.H.)
• No waiting, cleanliness, family-like atmosphere, a great place to go when you are hurting.    (M.W.)
• Everything! Everyone was skilled and knowledgeable, more than helpful and dedicated. They were also a ton of fun!!    (J.W.)
• The friendliness of all the people who worked there and they all helped out no matter the patient... Kyle was very professional as were his assistants.    (J.F.)
• The entire staff at B.I.A. to be commended for their professional and dedicated team-approach to each individual patient's needs. Jennifer Lucas is a superior physical therapist, the assistants; receptionist/front office staff are just as wonderful!! I feel like I establish a new "family" during my many weeks of therapy rehab.    (K.P.)
• The physical therapy treatment I received was great! I felt that it really worked! The exercises that were given to me were very helpful in my recovery. I also appreciated that I was given "3" key exercises to focus on versus more... it really helps with time management and one's desire to keep doing them.    (Unknown)
• The therapists and assistants worked together to make the appointment run smoothly and efficiently... I thought my therapist was very professional and knowledgeable.    (E.W.)
• Everyone is so friendly and makes you feel welcomed with your name and not a number. Excellent care!    (S.D.)
• I liked the team effort put into patient care. Also when I arrived once for what I thought was my appointment, everyone worked their schedule to make room for me, Great Customer Service! The comradery you have for each other at B.I.A. is wonderful, and I am impressed with your sensitivity and compassion toward others.    (C.S.)

Physical Therapy • Occupational Therapy • Hand Therapy • Back, Hip & Knee Pain • Work Related Injuries • Low Back Pain • Treatment of Spinal and Extremity Injuries • TMJ Sport Performance Enhancement • Joint Pain • Chronic Pain • Pre & Post Operative Conditions • Auto Accidents • Sports Injuries • Neck & Shoulder Pain • Muscle Strains